Service Disclaimer

We service Samsung home appliances, and we are not Samsung. We are not an official Samsung service centre and have no partnership, endorsement or certification from Samsung Electronics; the experience of our technicians is verified internally by our own business.

What this means for you

  • We are a third-party repair and servicing business. We are not an official Samsung Authorized Service Centre and have no partnership, endorsement or certification from Samsung Electronics.
  • The names Samsung, Samsung Electronics, Bespoke, Crystal UHD, QLED, Neo QLED and all similar brand names, model names or design marks belong to their respective trademark owners and are used here only to identify which products we service.
  • Explicitly: we never claim Samsung's authorisation, never imitate Samsung's official branding or website, and never present this website or our service as OEM or factory service.
  • If your appliance is still within the official Samsung warranty period, we recommend the manufacturer's authorised centre handle the service so you retain that coverage. We're happy to help afterwards.

If you have any doubt about a service claim you've seen attributed to Samsung-Digital Expert, contact us directly using the details on the contact page.